Help Center


Credit card & billing

Credit card & billing

Add your payment method.

Once you’re ready to run live events, you’ll need to enter your credit card information and purchase event credits.

There’s no pressure to do so and no expiration on your test events, so if you want to keep your free account and continue using test events, you’re more than welcome to do so.

Add credit card

To add a new credit card, go to the Billing tab in your account and tap the “Add Your Card” button. If you already have a card on file, the “Add Your Card” button will not be available. Instead, you’ll see a “Edit Card” button.

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club cards.

A valid card number, expiration and the CVC (3-4 digits on the back of the card) are required. After you’ve entered your card info, tap the “Save Credit Card” button.

Update credit card

To update your credit card or switch to a different one, go to the Billing tab and tap the “Edit Card” button.

After you’ve entered your updated card info, tap the “Save Credit Card” button. All future charges will be made to this newly specified credit card.

Credit card security

Any time you enter payment information (such as a credit card or debit card), it’s sent over an encrypted connection from your web browser directly to Stripe - one of the largest, most advanced payment processors in the world.

They handle payment processing for services like Kickstarter, Lyft, Shopify, Pinterest, Twitter, Heroku, SurveyMonkey, and many other companies.

Once Stripe receives valid payment information, they then issue us an encrypted “token.”

We use these tokens to create charges against those credit cards and bank accounts - even though we can’t access the full details of those payment methods.

We can only fetch the basic information such as the last 4 digits, they type of payment method, its expiration date, and the customer’s name.

The full account number or CVC number isn’t released to us.

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